Gadsden Today

LYONS HR WINS CLEARLYRATED’S 2023 BEST OF HR SERVICES AWARD FOR SERVICE EXCELLENCE 

Award winning firms have a Net Promoter®? Score that is twice as high as the industry average. Gadsden, AL – February 7, 2023 – Lyons HR, a leading HR services firm, announced today that they have won the Best of HR Services Award for providing superior service to their clients. Presented in partnership with Indeed, ClearlyRated's Best of HR Services® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. 2023 Best of HR Services winners have a Net Promoter®? Score twice as high than the industry average. 

• Lyons HR received satisfaction scores of 9 or 10 out of 10 from 83.3% of clients, significantly higher than the industry average of 49% in 21022.
• Lyons HR received a Net Promoter® Score of 81.6%, more than two times the 2022 industry average of 27%.
• Lyons HR received ratings from 20.7% of their clients, giving a comprehensive view of the high-quality service the firm provides across the company.

 “Our company works hard to make service a priority and we are proud and honored to be recognized for our efforts for the third year in a row,” Lyons HR President and CEO, Bruce Cornutt said. He added that the award is a testament to the entire team’s dedication to helping businesses grow, expand and thrive throughout the U.S.

“I am pleased to introduce the 2023 Best of HR Services winners alongside their validated service ratings on ClearlyRated.com,” said ClearlyRated’s CEO, Eric Gregg. “These firms have demonstrated a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders - it’s truly an honor to recognize and celebrate their achievements.”

 

About Lyons HR

Lyons HR is a Certified Professional Employer Organization (CPEO), certified by the Internal Revenue Service and is accredited by the Employer Services Assurance Corporation (ESAC), a distinction earned by fewer than five percent of all PEOs. Founded in 1995 in Florence by Bill Lyons, the company has seven operation centers throughout Alabama, Florida, Georgia and Tennessee, serving thousands of clients and more than 15,500 workplace employees across 47 U.S. states.

 

Lyons HR provides comprehensive human resources management solutions for small and medium-sized businesses with services including payroll and tax administration, employee benefits, HR consulting, regulatory compliance, and risk management.

 

Aligned Holdings Inc, a member of Lyons & Company Inc. group of businesses which holds Lyons HR, acquired Aligned Insurance in 2020 and Aligned Tek in 2022, through which the company offers a full array of business and personal insurance, technology solutions and website development and hosting.

 

About Clearly Rated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.

 

About Best of HR Services™

ClearlyRated's Best of HR Services® Award recognizes outsourced HR providers that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program helps service leaders differentiate in a crowded marketplace, and provides prospective clients with an added layer of assurance as they vet outsourced HR firms. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.

Original source can be found here.